Our Policies
MindVista Behavioral Health is committed to transparency. Review our practice policies, privacy practices, and legal notices below. Questions? Call us anytime.
Cancellation & No-Show Policy
We understand that unexpected situations may arise. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance whenever possible.
Appointments that are canceled with less than 24 hours’ notice or missed without prior notification may be subject to a cancellation or no-show fee, in accordance with our practice policies.
Repeated missed appointments may affect your ability to schedule future visits. We appreciate your cooperation in helping us provide timely care to all patients.
Privacy Policy
At MindVista Behavioral Health, protecting your privacy is one of our highest priorities. We are committed to safeguarding your personal and health information in accordance with applicable federal and state privacy laws.
Information collected through our website, patient forms, or during your care is used only to provide healthcare services, communicate with you, process payments, and improve your experience with our practice.
We do not sell or share your personal information for marketing purposes. Your information is only shared when required by law or with your written authorization.
HIPAA Notice of Privacy Practices
Your medical information is protected under the Health Insurance Portability and Accountability Act (HIPAA).
This notice explains how your protected health information (PHI) may be used and disclosed for treatment, payment, and healthcare operations. It also outlines your rights regarding your health information, including the right to:
- Access your medical records
- Request corrections to your records
- Request restrictions on certain disclosures
- Receive confidential communications
- Obtain a copy of this Notice of Privacy Practices
If you have questions about your privacy rights, please contact our office.
Terms of Service
By using the MindVista Behavioral Health website or scheduling an appointment, you agree to the following terms:
- Information provided on this website is for educational purposes only and does not replace professional medical advice.
- Appointment requests are subject to provider availability and confirmation.
- Telehealth services require access to a secure internet connection and a compatible device.
- Patients are responsible for providing accurate medical and contact information.
- MindVista Behavioral Health reserves the right to update these terms and practice policies as needed.
If you are experiencing a medical or psychiatric emergency, call 911 or go to your nearest emergency department immediately. This website and our messaging services should not be used for emergency situations.
Questions About Our Policies?
Our team is happy to explain any of our policies in plain language. Contact us by phone or email and we will respond within 1 business day.
- Call (817) 507‑4880
Ready to Take the First Step?
Your path to better mental health starts with a simple conversation. Book your consultation today.
Call us: (817) 507‑4880 • Email: [email protected]